FAQs

 

Do you offer any discounts for Ayoa?

Yes! You can make a saving when you opt for one of our yearly plans.

Are you planning on adding new features to Ayoa?

Of course! We pay very close attention to all of the feedback that we receive, and always strive to make any additions or changes that will improve Ayoa’s functionality. Check out our Product Roadmap to see all the new features coming soon.

How can I keep up to date with what’s going on with Ayoa?

To keep in the loop of all things Ayoa, head over to our blog where you will find tips and tricks on how best to use the app and important information about recent developments. Don’t forget to follow us on social media. Find us on Facebook and Twitter where you’ll find hints and exclusive updates on features that are coming soon.

Are there mobile and tablet apps for Ayoa?

Yes! Ayoa is available to download on iOS (iPhone & iPad) and Android devices. This way you can enjoy idea generation and task management on the move, with exclusive offline capability. Visit our apps page to download. For more information regarding working offline, see the question below.

How secure is my data with Ayoa?

OpenGenius Ltd is ISO/IEC 27001:2022 certified, reflecting our commitment to industry-leading practices in Information Security Management. This certification ensures our adherence to the highest standards for safeguarding customer data.

Ayoa uses 256-bit TLS encryption technology (sometimes known as SSL, and as used by most online banking sites) for all communication between your computer and our servers. Your data is encrypted in transit and at rest. Our databases are hosted securely within the Amazon EC2 cloud computing platform, monitored 24/7 by an on-call team and backed up regularly.

Ayoa does not share any user data or generated content to train AI models and services.

To find out more about the security of your data, visit our Privacy Policy or view our full Security features.

How do I share my mind maps with others?

You can share your mind maps with anyone and everyone. Simply ask the people you’d like to share your map with to create an Ayoa account and invite them to your mind map. Depending on the permissions you’ve granted them, they’ll be able to view, edit, comment and add branches to your mind map.

How do I import my iMindMap maps into Ayoa?

Great news! You can import all of your existing maps from iMindMap into Ayoa. You can do this by selecting the ‘Import iMindMap IMX File’ from within the Ayoa Mind Map browser. You also have the option to import files from iMindMap Cloud. You can do this by logging into your Cloud account via Ayoa and then import your mind maps from iMindMap Cloud into Ayoa. Please visit our support guide for more information on how to do this.

Can I sync my boards to my phone?

Ayoa seamlessly syncs all of your work across the devices that you’re using. If you’ve created a board on your computer and want to access it on your phone, simply open the Ayoa app on your mobile device and ta-dah, your work will appear ready for you to edit.

Which web browsers does Ayoa support?

Ayoa works with all modern web browsers – recent versions of Safari, Google Chrome or Firefox, and Internet Explorer 11+.

How do I cancel my Ayoa Subscription?

If you decide that you do not wish to renew your subscription, you can cancel the auto-renewal. See how.