Question 1

Do you offer monthly and annual plans?

Accepted Answer

Yes, we offer both monthly and annual plans. You will get your best saving by choosing an annual plan which costs up to 20% less than monthly plans.

Question 2

How do artificial intelligence mind maps work in Ayoa?

Accepted Answer

They say the hardest part of getting started is getting started. Not any more. Introducing the world’s first AI powered system that will build the mind map and whiteboard for you. It will generate ideas on any topic, can perform analysis, and is perfect for research.

Ayoa’s groundbreaking AI capabilities is only available with Ayoa Ultimate.

Question 3

What do I have access to with Ayoa Free?

Accepted Answer

With Ayoa Free you will have unlimited access to develop your creativity with mind mapping.

Create up to 10 mind maps
Unlock your innate potential for creative thinking
Boost innovative problem-solving
Let your ideas flow freely with no limits
Learn anything faster

Question 4

When will I be billed?

Accepted Answer

If you purchase Ayoa outright, you will be billed immediately so that you can unlock the power of Ayoa and start working right away without interruption. If you upgrade from Ayoa Free, you will be billed immediately and receive access to one of Ayoa’s paid plans of your choice. Information about your purchase will always be sent to you via payment receipts and you’ll also be able to view billing information at any time from within your Ayoa preferences.

Question 5

What happens if I upgrade from a free account?

Accepted Answer

When you upgrade from free to one of our paid plans, you will have access to Ayoa’s features for the duration length and number of users you selected when purchasing your Ayoa plan. You will continue to have full access to Ayoa as you upgrade, and continue to have access to any boards you have already created in Ayoa Free.

Question 6

Do I need to upgrade everyone?

Accepted Answer

When you upgrade from Ayoa Free to a paid Ayoa account, you can use Ayoa without limitations instantly. To upgrade your entire team, simply purchase a plan which fits all the users you wish to collaborate with. Those who are not part of your upgraded plan will only be able to access work shared with them during the use of Ayoa Free.

Question 7

Can I use the Free version for commercial use?

Accepted Answer

The free version of Ayoa is for personal use only. As a paid user, you can share with a free user, but only if the free user is using it for personal use. For example if you’re a coach/trainer working with a client then as a coach you would have a paid plan (and thus a commercial license), but the client could use a free plan (as it would be for their personal use). For any commercial use please upgrade to a paid plan.

Question 8

Why should I upgrade to a paid version of Ayoa?

Accepted Answer

Unlock many additional powerful features including AI, task management, collaboration, additional views, whiteboards, freehand drawing, gantt charts, presentation tools, exports, integrations, additional security, and many more drawing styles.

Question 9

How can I claim the education discount?

Accepted Answer

We offer discounted rates for educators and students. Ask your university to reach out to us via ayoa.com/contact-us/

Question 10

What methods of payment do you accept?

Accepted Answer

We accept all major credit cards including Visa, MasterCard, American Express & Discover, as well as PayPal, and we use 256-bit SSL encryption technology (as used by most online banking sites) to ensure your data is safe.

Question 11

How secure is my data with Ayoa?

Accepted Answer

OpenGenius Ltd is ISO/IEC 27001:2022 certified, reflecting our commitment to industry-leading practices in Information Security Management. This certification ensures our adherence to the highest standards for safeguarding customer data.

Ayoa uses 256-bit TLS encryption technology (sometimes known as SSL, and as used by most online banking sites) for all communication between your computer and our servers. Your data is encrypted in transit and at rest. Our databases are hosted securely within the Amazon EC2 cloud computing platform, monitored 24/7 by an on-call team and backed up regularly.

Ayoa does not share any user data or generated content to train AI models and services.

To find out more about the security of your data, visit our Privacy Policy or view our full Security features.

Ayoa does not share any user data or generated content to train AI models and services.

Question 12

Can I use Ayoa Free forever?

Accepted Answer

Forever is a long time! Yes, you can enjoy our Ayoa Free plan entirely for free and we have no intention of removing this plan any time soon! Please note that our free offering is built to last, so that you can enjoy many happy years of using Ayoa mind mapping without worrying about any payment. We have designed our offer with the intention to provide our service to you for free, indefinitely. However, as with any offer, it may be subject to change due to certain fair circumstances. See our terms and conditions for more details.